General Terms & Conditions

Sales Tax

Lizology charges sales tax for merchandise ordered on this Web site based on the applicable sales tax rate of the state to which the order is being shipped.

Return Policy

Refunds may be made within 10 days of the original shipment date through mail or in store. Please be sure the returning package is postmarked within that 10 day period.  No refunds will be made for items postmarked after 10 days of the original shipment date.

Items may be returned for store credit within 30 days from the original shipment date. Please have items postmarked within that 30 day period.  Cost of shipping is non-refundable, except in cases where we have made a shipping error. No store credit will be made for items postmarked after 30 days of the original shipment date.

When returning unused and tagged merchandise, please include your original invoice in your package. If a new size is needed, please make note of it on the invoice. Once the item is received, a refund will be made or merchandise credit will be issued electronically and a gift card for that amount will be sent to you. 

If returning online purchases in store please be sure to bring the original packing slip.

ALL SALE MERCHANDISE IS FINAL.

Gift Cards

Unfortunately we are unable to accept Lizology gift cards on our website.  However we can process your order using a gift card over the phone at (603) 319-8216.

Disclaimer

YOU USE THE WEBSITE AT YOUR SOLE RISK. WE PROVIDE THE WEBSITE “AS IS” AND “AS AVAILABLE”. WE EXPRESSLY DISCLAIM TO THE FULL EXTENT PERMITTED BY LAW ALL WARRANTIES OF ANY KIND RELATED TO THE WEBSITE AND CONTENT OR PURCHASES OBTAINED THROUGH THE WEBSITE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE WEBSITE.

WE MAKE NO WARRANTY THAT (1) THE WEBSITE OR PURCHASES WILL MEET YOUR REQUIREMENTS; (2) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (3) THE WEBSITE RESULTS WILL BE ACCURATE OR RELIABLE; (4) THE QUALITY OF ANY CONTENT OR PURCHASES OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS; OR (5) THE WEBSITE, OUR SERVERS, OR COMMUNICATIONS SENT FROM US WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NO INFORMATION OR PURCHASES OBTAINED BY YOU FROM US OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.